Terms and Conditions (ndispersonaltrainer.com.au)
Last updated: 24 December 2025
These Terms and Conditions (“Terms”) apply to your access to and use of ndispersonaltrainer.com.au (the “Website”) and any enquiries, bookings, or services arranged through the Website.
By using this Website, you agree to be bound by these Terms.
1) About us
This Website is operated by NDIS Personal Trainer (“we”, “us”, “our”).
Contact: mail@ndispersonaltrainer.com.au.
2) Website use and eligibility
You agree to use the Website lawfully and not to misuse, disrupt, or attempt to gain unauthorised access to the Website or any systems connected to it.
We may suspend or restrict access to the Website if we reasonably believe there has been misuse or a breach of these Terms.
3) Information on this Website (general only)
Content on this Website is provided for general information only and is not medical advice, allied health advice, diagnosis, or treatment advice.
Fitness training involves risk, and results vary between individuals; you should consider obtaining medical clearance where appropriate before starting any exercise program.
4) Enquiries, bookings and communications
Submitting an enquiry does not guarantee availability or acceptance; a booking is only confirmed once agreed in writing (including by email or SMS) or via our booking process (if applicable).
You are responsible for providing accurate and complete information so services can be delivered safely and appropriately.
5) Services and scope
We provide personal training/coaching services which may include assessments, exercise programming, and session delivery (in-person or online, depending on what is agreed).
Any inclusions, exclusions, pricing, session length, delivery location and scheduling details will be as agreed at the time of booking or onboarding.
6) Fees, invoices and payment
Fees are as advised at the time you book or engage our services, and may change from time to time for future services.
Where invoices are issued, you agree to pay invoices in accordance with the payment terms stated on the invoice.
7) Cancellations, rescheduling and no-shows
If you need to cancel or reschedule, you must provide notice as early as possible by replying to your booking confirmation message or emailing mail@ndispersonaltrainer.com.au.
Unless otherwise agreed in writing, we may charge a cancellation/no-show fee or treat the session as forfeited where late notice or non-attendance prevents the time being reallocated.
8) Health, safety and participant responsibilities
You must disclose any relevant injuries, medical conditions, or support needs that could affect safe participation, and promptly update us if circumstances change.
You agree to follow reasonable safety instructions during sessions; we may pause or stop a session if safety is at risk.
9) Australian Consumer Law (ACL)
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you may have under the Australian Consumer Law that cannot legally be excluded.
Where consumer guarantees apply and we fail to comply, you may be entitled to remedies available under the Australian Consumer Law.
10) Third-party links
This Website may contain links to third-party websites for convenience; we do not control and are not responsible for the content, privacy practices, or availability of those sites.
Accessing third-party sites is at your own risk.
11) Intellectual property
All content on this Website (including text, branding, logos, graphics and layout) is owned by or licensed to us and is protected by intellectual property laws.
You may view and print content for your personal use only, and you must not copy, reproduce, republish, or exploit Website content for commercial purposes without prior written permission.
12) Privacy
We handle personal information in accordance with our Privacy Policy published on this Website.
By using this Website and submitting your information, you consent to our collection, use and disclosure of personal information as described in that Privacy Policy.
13) Disclaimers
To the extent permitted by law, we do not warrant that the Website will be uninterrupted, error-free, or free from viruses, and information may be updated or changed without notice.
To the extent permitted by law, we are not liable for loss arising from reliance on Website content where that content is general information rather than personalised advice.
14) Limitation of liability
To the maximum extent permitted by law, and subject to the non-excludable rights under the ACL, we exclude liability for indirect or consequential loss, loss of profit, loss of opportunity, or loss of data arising in connection with your use of the Website.
Where liability cannot be excluded, it is limited to the extent permitted by law.
15) Indemnity
You agree to indemnify us against claims, losses, liabilities and expenses arising from your misuse of the Website, your breach of these Terms, or your violation of any law or third-party rights, to the extent permitted by law.
16) Changes to these Terms
We may update these Terms from time to time by publishing the updated Terms on the Website, and the updated Terms apply from the date they are published.
Your continued use of the Website after changes are published constitutes acceptance of the updated Terms.
17) Governing law
These Terms are governed by the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of the courts of Victoria.