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Privacy Policy

How we collect, use, store, and protect your personal information under the Australian Privacy Principles and the Privacy Act 1988 (Cth).

Last updated: 22 May 2026

NDIS Personal Trainer is committed to protecting the privacy of the families, carers, and members of the public who use this website and our information service. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the rights you have over your information. It applies to ndispersonaltrainer.com.au and any related services we provide.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What information we collect

We only collect personal information that is reasonably necessary to deliver our information service. Depending on how you use the site, this may include:

  • Contact details: your name, email address, phone number, postcode, or state when you submit an enquiry form or email us.
  • Information about your enquiry: the question or topic you are contacting us about, including any details about your child you choose to share.
  • Technical information: IP address, browser type, device type, pages visited, referring URL, and approximate location collected automatically through standard server logs and analytics.
  • Correspondence: copies of emails, messages, or call notes when you contact us.

2. How we use your information

We use personal information for the purpose it was collected for and for related purposes you would reasonably expect, including to:

  • Respond to your questions, requests, or complaints.
  • Connect you with your state-based Carers Association or other relevant services.
  • Improve the quality, accuracy, and usefulness of the information we publish.
  • Measure how the website is performing (in aggregate, non-identifying form).
  • Comply with legal obligations.

3. When we share your information

We will only share your personal information where it is necessary to deliver our service or required by law.

4. How we store and protect your information

We take reasonable technical and organisational steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

5. Cookies and analytics

This website uses cookies and similar technologies for essential functionality and to measure aggregate usage. You can control cookies through your browser settings.

6. Your rights

Under the Australian Privacy Principles, you have the right to ask what personal information we hold about you, ask us to correct inaccurate information, and make a complaint if you believe we have mishandled your information.

To exercise any of these rights, please contact us.

7. Contact us about privacy

If you have a question about this policy, please contact us via the contact page.