Assessment & Registration

To be registered with Better Start your child eligibility needs to be assessed and confirmed by the Registration and Information Service.

This assessment can be face-to-face, via telephone, webcam, email or a video link. At this assessment the child's parent or carer will need to show the following documents:

• Proof of the child's age, preferably their birth certificate or passport
• Written confirmation of diagnosis (noting the necessary thresholds)
• Proof of residential status (if applicable)
• Proof of residential address
• The child's Centrelink-generated customer reference number (CRN). You can obtain a CRN by attending your nearest Centrelink Customer Service Centre or by phoning Centrelink on 136 150.

For prescribed disabilities under Better Start and their thresholds see Can I get Better Start?

Your eligibility assessment will be assessed and if confirmed, your child will be registered for Better Start as soon as possible.